Maja Pušnik, Boštjan Šumak and Saša Grašič
Abstract
Artificial Intelligence (AI) is reshaping higher education by enabling personalized learning, improved accessibility, and inclusive teaching. This study presents survey results from higher education teachers, researchers, and administrators across European institutions, focusing on perceptions of AI in inclusive digital education. Respondents emphasized benefits such as stronger student engagement, personalized support, accessibility for learners with disabilities, and efficiency in lesson planning. AI was also recognized for fostering cultural and linguistic diversity. At the same time, concerns were raised about infrastructural gaps, limited training, over-reliance, and ethical risks related to bias, privacy, and academic integrity. The study concludes that AI can complement human-led teaching if supported by governance, teacher training, and inclusive design, with priorities including AI literacy, ethical safeguards, and equitable infrastructure.